Privacy Policy


Peer Advocacy in Mental Health respects your privacy.  We provide support for individuals to have their voice heard within the mental health support network.   As a ‘listening ear’ support network, we collect minimal personal information, unless our engagement requires us to do so such as signposting or referrals.

Contact us
We are The Irish Advocacy Network CLG trading as Peer Advocacy in Mental Health.   Our Head Office address is The Tannery Building, 53 - 56 Cork Street, Dublin 8, D08 X31R.   Charity Number: CHY 14403 & Company Number: 396641.  Telephone: (01) 5470510.  Email: This Policy was last reviewed and updated October 2023.

For any privacy or compliance questions or requests contact our Privacy Officer admin@irishadvocacynetwork.com.  If you believe we are not processing your personal data in accordance with the law, you have the right to contact your countries Supervisory Authority and in the instance of Ireland www.dataprotection.ie

Your Data

We will collect basic contact details if you contact us by phone or email, so we can refer you to the appropriate Advocate.  We will only retain this information for the length of time required to carry out our role.  We actively ask that you do not share any personal information with us, unless it is required to provide the support you need.  We will never pass your details onto a third-party support without your prior consent.

Third-party Transfer

To ensure we provide an efficient service, we engage with the following expertise.  Please refer to their individual Privacy Notices for their access and storage.

Organisation:       Purpose:                                             Privacy Notice:     
Microsoft Suite  Email provider                       https://privacy.microsoft.com/en-gb/privacystatement

Zoom  Online Advocate Meetings    
https://explore.zoom.us/en/privacy/

HSE   Medical Support Services https://www.hse.ie/eng/gdpr/hse-data-protection-policy/hse-privacynotice-service-users.pdf


We have social media accounts to share information with you, these include Facebook, Instagram, Linkedin and Twitter. They are secure sights for ‘read or share only’.   However, be aware your profile can be viewed if you ‘like’ a post.  Please refer to their separate Privacy policies.

Your Privacy

Your Privacy You have the right to:
- Ask us what information we hold about you and receive a copy of this data
- Ask us to delete or stop communication with you
- Ask us to transfer a copy of your details to another organisation
- We would always encourage you to let us know if any information we hold on you is incorrect or out of date

We will acknowledge and act upon your request without delay.  If at any time we cannot oblige, due to legal or contractual reasons, we will explain this to you.  For cookie consent management, please refer to our separate Cookie Policy

Organisation:       Purpose:                                             
Microsoft Suite     Email provider                      
https://privacy.microsoft.com/en-gb/privacystatement

Zoom                     Online Advocate Meetings    
https://explore.zoom.us/en/privacy/

HSE                         Medical Support Services      
https://www.hse.ie/eng/gdpr/hse-data-protection-policy/hse-privacynotice-service-users.pdf


We have social media accounts to share information with you, these include Facebook, Instagram, Linkedin and Twitter.  They are secure sights for ‘read or share only’.   However, be aware your profile can be viewed if you ‘like’ a post.  Please refer to their separate Privacy policies.

Your Privacy

Your Privacy You have the right to:
- Ask us what information we hold about you and receive a copy of this data
- Ask us to delete or stop communication with you
- Ask us to transfer a copy of your details to another organisation
- We would always encourage you to let us know if any information we hold on you is incorrect or out of date

We will acknowledge and act upon your request without delay.  If at any time we cannot oblige, due to legal or contractual reasons, we will explain this to you.  For cookie consent management, please refer to our separate Cookie Policy